Privacy Policy

Maravela’s Banquets & Catering (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it.

Information We Collect:

  • Personal Information: We may collect personal information from you, such as your name, contact information (email address, phone number), dietary restrictions, and event details, when you:
    • Request a quote or book an event.
    • Subscribe to our newsletter.
    • Contact us through our website or social media.
    • Participate in surveys or contests.
  • Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and pages you visit. This information helps us understand how visitors use our website and improve its performance.

How We Use Your Information:

We use your personal information for the following purposes:

  • To provide and improve our services: Fulfill your event requests, send you event reminders and confirmations, and respond to your inquiries.
  • To send you marketing communications: With your consent, we may send you emails about our promotions, special offers, and other news. You can opt out of these emails at any time by clicking the “unsubscribe” link at the bottom of each email.
  • To analyze website usage: We may use non-personal information to analyze how visitors use our website and improve its performance.

Sharing Your Information:

We will not sell or share your personal information with third-party marketers without your consent. We may disclose your personal information under the following circumstances:

  • As required by law: We may disclose your information if we are required to do so by law or in response to a legal process, such as a court order or subpoena.
  • To protect our rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • To service providers: We may share your information with trusted third-party service providers who help us operate our website and provide our services, such as email providers and event management software companies. These providers are only authorized to use your information as instructed by us.

Your Choices:

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us at (847) 587-6100.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Changes to This Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at marcater@maravelas.com or (847) 587-6100.