Legal

Privacy Policy.

Last updated

Maravela’s Banquets & Catering (“Maravela’s,” “we,” “us,” or “our”) is a family-owned banquet hall and catering business at 4 Washington Street, Ingleside, IL 60041. This Privacy Policy explains what information we collect when you visit our website, contact us about an event, or attend a function at our hall, and how that information is used and protected.

What we collect

We collect only the information you give us directly. That typically includes:

  • Your name, email address, and phone number when you submit a contact form, request a tour, or call our office.
  • The basics of the event you’re planning — date, guest count, type of event — when you share them with us.
  • Standard server log information (IP address, browser type, pages visited) collected automatically by our hosting provider for site security and basic analytics.

We do not knowingly collect financial account numbers through this website. Deposits and final balances are handled in person or through a signed contract.

Why we collect it

The information you share is used to:

  • Respond to your inquiry and schedule a hall tour or follow-up call.
  • Prepare a quote, contract, and event timeline for your celebration.
  • Communicate with you about logistics in the weeks leading up to your event.
  • Maintain records required by Illinois tax and business law.

Who we share it with

We do not sell, trade, or rent your personal information. We share information only with:

  • Members of the Maravela’s team who are coordinating your event.
  • Vendors directly involved in your event (for example, a delivery service or outside cake bakery you’ve asked us to coordinate with), and only the minimum needed to do their job.
  • Government agencies or legal authorities when required by law.

How long we keep it

We keep client contact information and event records for as long as the business relationship is active, plus seven years afterward to comply with tax and recordkeeping requirements. You may request earlier deletion using the contact details at the bottom of this page; we will honor the request to the extent allowed by law.

Cookies & analytics

This site uses two kinds of cookies and tracking technologies:

  • Essential cookies set by our hosting platform to keep the site running, remember accessibility preferences, and prevent abuse.
  • Google Analytics, which collects aggregated information about how visitors find and use the site (pages viewed, time on page, broad geographic region). This data is used to improve the site and is not used to identify individuals. You can opt out at any time using a browser extension provided by Google.

Your rights

You may contact us at any time to:

  • Ask what information we have about you.
  • Correct information that is inaccurate.
  • Request that your information be deleted, subject to the recordkeeping requirements above.
  • Opt out of any non-essential email communication.

California users

Although Maravela’s operates only in Illinois, residents of California who interact with us through this website have, under the California Consumer Privacy Act (CCPA), the same rights described above plus the right to know whether their personal information is sold (it is not). To exercise these rights, contact us using the information at the bottom of this page.

EU & UK users

If you contact us from the European Union or the United Kingdom, the General Data Protection Regulation (GDPR) and equivalent UK regulations apply. The legal basis for our processing is the consent you give when you submit a form, and our legitimate interest in following up on event inquiries. You have the right to access, correct, port, or erase your data, and to lodge a complaint with your national data-protection authority.

Children’s privacy

Maravela’s does not market to or knowingly collect personal information from anyone under the age of 13. If a parent or guardian believes their child has submitted information through this site, please contact us and we will delete the record.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The “Last updated” date at the top of the page will always reflect the current version.

Contact

Questions about this Privacy Policy or about how your information is handled can be sent to:

Maravela’s Banquets & Catering
4 Washington Street, Ingleside, IL 60041
Phone: 847·587·6100
Email: marcater@maravelas.com

Call 847 · 587 · 6100